Privacy Policy
Last Updated: 9 November 2025
At JPX Gadget Tech Sdn Bhd (“JPX Gadget Tech,” “we,” “our,” “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit or make a purchase from our website [www.jpxgadgettech.com] (“Website”) or interact with us in-store or through our services. By accessing or using our Website, you agree to the collection and use of your information in accordance with this Policy and the Personal Data Protection Act 2010 (PDPA) of Malaysia.
1. Information We Collect
We collect personal and non-personal information necessary to provide our products and services. This may include:
1.1 Personal Information
- Full name
- Contact details (email address, phone number, delivery address)
- Payment and billing information
- Identification details (for warranty or financing verification, if applicable)
- Account login credentials (for registered users)
1.2 Non-Personal Information
- Device information (browser type, operating system, IP address)
- Website usage data (pages visited, time spent, referring URLs)
- Cookies and tracking technologies (see Section 7 below)
2. How We Use Your Information
- To process and fulfill your orders or service requests
- To verify payment and manage billing
- To deliver products and provide after-sales support
- To improve our Website, customer experience, and product offerings
- To send updates, promotional offers, or newsletters (only if you opt in)
- To comply with legal or regulatory obligations
We will not sell, rent, or trade your personal information to third parties.
3. Disclosure of Information
We may share your information only when necessary and for legitimate business purposes, including:
- Service providers (e.g., payment gateways, courier partners, warranty centres) to complete your transactions
- Regulatory authorities when required by law
- IT and system support providers who assist us in website maintenance and data security
All third-party partners are required to handle your data securely and use it only for authorised purposes.
4. Data Protection & Security
We take your privacy seriously and use industry-standard security measures, including:
- Secure Socket Layer (SSL) encryption
- Restricted access to customer information
- Regular system monitoring and updates
While we strive to protect your data, please note that no transmission over the internet is completely secure.
5. Data Retention
We retain personal data only for as long as necessary to fulfil the purpose it was collected, or as required by applicable laws (e.g., tax, warranty, or accounting purposes). After this period, data will be securely deleted or anonymised.
6. Your Rights
Under the PDPA (Malaysia), you have the right to:
- Access and request a copy of your personal data
- Request correction or update of inaccurate information
- Withdraw consent for marketing communications
- Request deletion of your data (subject to legal and business retention requirements)
To exercise your rights, please contact us at jpxtech66@outlook.com with verification details.
7. Cookies & Tracking Technologies
Our Website uses cookies and similar technologies to improve site functionality and user experience, analyse traffic and visitor behaviour, and personalise content and ads. You may disable cookies in your browser settings, but this may limit certain features.
8. Marketing Communications
If you subscribe to our mailing list, you may receive updates, promotions, or newsletters from JPX Gadget Tech. You can unsubscribe anytime via the link in our emails or by contacting us directly.
9. Third-Party Links
Our Website may contain links to third-party sites (e.g., manufacturer pages, courier tracking portals). We are not responsible for the privacy practices or content of these external websites.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or our data practices. Any revisions will be posted on this page with an updated “Last Updated” date.