Payment Policy
Last updated: 9 November 2025
1. Overview
This Payment Policy (“Policy”) explains how payments are processed for purchases made through JPX Gadget Tech Sdn Bhd (“JPX Gadget Tech”, “we”, “us”, or “our”) via our official website [www.jpxgadgettech.com] (“Website”). By completing a purchase on our Website or in-store, you acknowledge and agree to the terms set forth in this Policy.
2. Accepted Payment Methods
We accept the following for online and in-store purchases:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- FPX (Online Banking)
- eWallets (Touch ‘n Go, GrabPay, ShopeePay, Boost, etc.)
- Bank Transfer (to JPX Gadget Tech Sdn Bhd’s official account)
All online payments are processed securely through authorised payment gateways. We do not store or have access to your full card or banking details.
3. Payment Terms
- Full payment is required at checkout unless otherwise agreed in writing.
- For pre-orders/reservations, a minimum deposit of 50% may be required; the balance is due before release or delivery.
- Failure to complete payment within the stipulated timeframe may result in cancellation and forfeiture of deposit.
4. Pricing and Currency
All prices on our Website are in Malaysian Ringgit (MYR) and include applicable taxes unless stated otherwise. We may adjust prices, promotions, or offers without prior notice. Confirmed prices at the time of purchase will be honoured.
5. Refunds, Returns, and Cancellations
Refunds/returns are governed by our Refund & Return Policy. Once a transaction is successfully processed, payments are non-refundable unless the product is defective, out of stock, or covered under warranty conditions. Where applicable, refunds will be processed within 7–14 working days via the original payment method.
6. Payment Disputes
If you believe you were charged incorrectly or wish to dispute a payment, email our billing team at jpxtech66@outlook.com within 7 days of the transaction date. We will review and respond promptly. Unauthorised chargebacks may lead to account suspension or refusal of future services.
7. Taxes
Purchases are subject to Sales and Service Tax (SST) and any other applicable government taxes. For international orders, any duties/import fees are borne by the customer.
8. Security
We use SSL encryption and reputable payment gateways to safeguard transactions. While we maintain strict security measures, we are not responsible for third-party security breaches beyond our control.